eagle Whistleblower Services.

eagle operates the reporting office for you – simple, effective and cost-efficient compliance

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Your requirements..

We understand the requirements of our partners – from medium sized companies to big corporates – private or public.

  • Are you a representative of a private or public company or a municipality?
  • You need a technical reporting system but do not know which one?
  • Should the reporting system be compliant with directives or laws, e.g. Whistleblower Protection Act (HinSchG) or Supply Chain Due Diligence Act (LkSG)?
  • You do not have the necessary capacities?
  • You would like to outsource the internal reporting office and the legal examination of the reports to a law firm?
  • Are you looking for competent support for the implementation and communication of the internal reporting office?
  • Are you looking for experts to conduct internal investigations?

We are happy to show you how it’s done, simple, effortless and at fair prices thanks to smart process design.

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Our Solution.

Our whistleblower service is a highly effective one-stop shop solution, particularly tailored to small and medium-sized enterprises with no dedicated compliance departments or similar inhouse- resources. We enable your team to outsource whistleblowing processes to our team of experienced lawyers and compliance experts. Fully confidential with legal privilege, supremely competent – while you focus on your core business.

With our help, you meet all requirements of the EU-Whistleblower-Directive. The implementation deadline expired in December 2021 without introduction of new rules into German law. However, the coalition agreement contains respective terms foreseeing a soon implementation of the directive. Private companies with more than 50 employees will be required to set up a whistleblower system. For public companies and municipalities with 50 or more employees and municipalities with 10,000 or more inhabitants, the EU directive and thus the obligation to establish an internal reporting office directly applies.

Our smart solution tailored to your requirements.

We develop a customised whistleblowing solution with you and take over its operation. The operation includes communicating with whistleblowers, clarifying questions and checking the validity of the information. We have got your back so that you can concentrate on your daily business. We provide you with a case summary in order for you to decide subsequent actions. In addition, we assist you in clarifying the facts in the event of an internal investigation. Our investigation and eDiscovery experts support you, for example, in securing evidence and performing efficient reviews.

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Your advantages.

Lowest implementation effort due to a guided process.

One-stop shop: Technical solution and operation from a single service provider.

Outsourcing to compliance experts.

Full Directive- and GDPR-Compliance.

Legal privilege for any content.

Highest certified IT security.

Maximum cost efficiency and transparency due to monthly fixed rates for the operation and the verification of reports starting at 149 Euro.

No further fees for the validity check of the reports.

Unique network.

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Next steps.

We support you in all steps of the implementation.

You do not need to worry about anything. We will guide you through the process and take over the project management.

Presen­tation

Personal presentation of our service and demonstration of the reporting platform

Concept

Implementation workshop incl. definition of roles and processes

Setup

Setup of the reporting platform within a few days and optional adjustments to layout, texts and FAQs

Go-live

Go-live of the reporting platform and takeover of the operation of the reporting office by eagle

Updates

eagle acts as a sparring partner for process improvements, for the communication of the reporting office and for adaptations of layout, texts and FAQs

Your contact persons.

Kristina Schuba

Managerin Hinweisgeberservice & Investigations

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Kristin Peitz

Vice President eDiscovery

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Kristin Peitz and Kristina Schuba have more than 20 years of professional experience in governance, compliance and investigations, working for Big-4-companies and international corporations.

Please contact us for further information. We would be happy to present our service and the reporting platform to you in a personal demo appointment and provide you with a customised offer. We look forward to hearing from you!

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More information.

Request our free white papers. For example, the current whitepaper on “How to strengthen the trust in the internal reporting office through anonymous reporting channels” or “Whistleblowing compliance & innovation – no contradiction”, including a checklist.

 

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FAQ.

What distinguishes the eagle service from a pure provider of a whistleblowing system?
With us, you will get a whistleblowing system meeting the highest IT standards together with the operation of the reporting office as one service. We take care of the setup of the reporting platform for you. Our team performs the first-level-review of all reports as well as the communication with the whistleblowers.

What is included in the first-level-review of the reports by eagle?
First, the report is assigned to an eagle-expert. The expert sends a confirmation of receipt to the whistleblower. The report is then checked for validity. Via the anonymous mailbox of the reporting platform, eagle clarifies any questions regarding the facts of the case. You will then receive a case summary. The first-level-review is always carried out by two eagle-experts adhering to the the four-eyes-principle.

Are there any additional fees for the first-level-review?
The first-level-review is already included in the monthly fixed rate for a defined number of reports.

How does eagle inform the client about incoming reports?
During an implementation workshop, contact persons and their representatives are defined (e.g. for each legal area).

We do not have an investigation department in within our company. May eagle also assist with internal investigations?
Our investigation and eDiscovery experts are happy to support you in the case of internal investigations. This may for instance include securing evidence and performing a structured review of emails to clarify the facts. If required, we will refer experts from our network, free of commission (e.g. lawyers specialised in anti-trust proceedings).

How long does it take to implement the reporting platform and to start operating the reporting office?
Your reporting office will be operational within a few days. We lead you through the process and “take you by the hand”.

Is the reporting platform integrated into the company’s IT landscape?
No. You will receive a link to the reporting platform which you can place on the intranet or on your website (e.g. in the Code of Conduct).

Is there going to be a general reporting in addition to the communication about individual cases?
You will bi-annually receive a reporting dashboard from eagle. This report contains information on the number of reports received by whistleblowers, the areas of law, the processing time as well as a current status of all reports being processed. In addition, we will regularly remind you of deadlines (e.g. for the final report to the whistleblower).

What happens if the report contains allegations against the management or compliance officers who are direct contact persons for incoming reports?
By defining representatives of the main contact persons, eagle ensures that the report will be forwarded to these representatives.

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